Highly Responsive. One of the mandates from management is to always respond to customer requests immediately. It doesn't matter if you are a prospective customer or an existing customer. We will always pick up our phones, return emails and voice mails, respond to requests for quotes, respond to questions, jump all over any problems or issues, etc. as fast as we possibly can.
Highly Knowledgeable. We know our products inside and out. And, we probably know your industry very well too as we help many field and vehicle-based customers every day. We are non-biased regarding the brands we sell. Our bias is towards the customer and making sure you obtain the best products for your specific needs.
Easy to do Business With. Another mandate from top management is to do everything we can to be flexible and easy to work with. We believe an advantage to not being a billion dollar company is our willingness and ability to meet your requests, even if they are "outside the norm". One of our favorite expressions is "OK folks, let's bend our knees. We need to be flexible to meet our customer's requirements." We also take pride in our website, which is very easy to use and navigate.
Efficient, Accurate and Speedy Order Process. All orders must get accurately processed within two hours…that is our rule. Sometimes our suppliers may take days or weeks to deliver your products, but we can guarantee there will be no hold up on our end. And we stay on top of our orders to make sure they go out as soon as humanly possible.
Great Prices. You want to do business with a solid, high-quality company. But you also want to get a good price. Fortunately, our total volume is large enough that we receive the best possible pricing from our suppliers. And we are able to pass these low prices along to our customers.
One Satisfied Customer at a Time. A successful business is built one satisfied customer at a time. Group Mobile offers the best products, the best prices, the best delivery and the best customer service. We want every single customer to be a delighted customer that will revisit us time and time again. We hope you will allow us to meet or exceed your expectation and prove ourselves to you as your best supplier ever. To read a few comments from our customers: visit our Testimonials page.